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One customer request. Too many manual steps.

Expa.AI automates the workflow behind it, from the first message to the right team.

Discuss a workflowSee the flow

From the first message to the right team.

MessengerPolicyholder
I’d like to renew my motor insurance.
Structured informationMotor insurance renewal
Request
Policy renewal
Product
Motor insurance
Policy
•••• 4821
Identity
Verified
Rules checkMotor insurance renewal
  • Policy found
  • Identity verified
  • Renewal window open
Operational workflowPolicy services
  1. Request logged
  2. Assigned to policy services
  3. Renewal quote prepared
  4. Policyholder updated

Case study

AYA SOMPO

A customer-facing experience connected to the operational workflow behind it.

  1. 1Customer interaction.
  2. 2Structured information.
  3. 3Operational workflow.
See the project

Common questions.

  • What does Enterprise Automation do?

    We build workflows that turn a customer request into structured information and route it to the right team.

  • What happens to a request?

    It arrives as a message or a form. The workflow collects the details you need, applies your rules and routes it to the right team.

  • Have you built this for a company?

    Yes. For AYA SOMPO, we built a customer-facing experience that captured information to support workflow automation.

  • How do we start?

    Tell us where things get stuck. We’ll show you what Expa.AI would do with it.

Other solutions

  • Missing what customers keep asking for?

    Customer Intelligence

    Expa.AI analyses your Messenger conversations, in Burmese and English, and turns them into insight your team can act on.

  • A campaign idea, but no tech to run it?

    Campaign Technology

    Interactive experiences with verification and rewards built in, made for brands running at scale.

Let’s start with one conversation.

Tell us where things get stuck. We’ll show you what Expa.AI would do with it.

Tell us where things get stuck…