Too many manual steps per request?
Enterprise Automation
We build workflows that turn a customer request into structured information and route it to the right team.
Customers tell you what they need. But it gets lost in the inbox.
Expa.AI reads your chats and shows you what to act on.
How it works.
01
Listen.
Connect your chats. Expa.AI learns from your past Messenger conversations.
02
Understand.
See what customers ask for most, backed by real chats.
03
Act.
Get a clear next step. Add an answer, fix a policy, check demand.
See it work. Every topic opens its chats.
Inbox14 chats read
- Still waiting for my orderDelivery
- Wrong item arrivedReturns
- ဘယ်နေ့ရောက်မလဲDelivery
- Large size in stock?Stock
- ပြန်လဲလို့ရလားReturns
- How long to Naypyitaw?Delivery
Topics
InsightMany ask about delivery fees to Mandalay.Publish fees by city.
You stay in control.
Real proof.
Every insight links to the chats behind it.
Your approval.
Nothing goes live until your team publishes it.
No surprise bills.
Prepaid credits. At zero, it simply pauses.
Common questions.
Will it make things up?
The agent answers from a knowledge base you approve, and nothing goes live until you publish it. When it has no answer, it says so instead of guessing and can hand the conversation to your team.
Can my team take over a conversation?
Yes. Your team can step into any conversation at any time, and the agent hands over on its own when it can’t resolve something. Your team replies from the dashboard, and the reply reaches the customer on the channel they wrote in.
What happens after business hours?
The agent replies at any hour, day or night. When something needs a person, it says so, and the conversation waits in your team’s inbox until they are back.
Which languages does it support?
Burmese and English, and Khmer has run on the platform too. Customers can type Burmese in Zawgyi or Unicode. You set how the agent speaks Burmese: its register, the pronoun it uses for itself, its polite particles and the words it must never use.
Do we need technical skills?
Mostly no. Facebook Messenger connects when you sign in with Facebook, and Telegram and Viber connect with a token you copy from each app. The one technical step is the website chat widget, a small snippet pasted into your site.
Who owns our data, and is it kept separate?
Your conversations, knowledge base and customer records belong to your business, and Expa.AI does not share them with other businesses. Each business has its own workspace, and your agent answers only from yours.
Which AI models does it use?
Agents run on Google Gemini models, using an API key your business connects during setup.
How is it billed?
With prepaid credits. At zero, it simply pauses. You can also run your agent on your own Gemini API key, so its AI usage runs under your own Google account.
Can we try it first?
Yes. Sign up at app.expa.ai, follow the setup wizard, and test your agent after our team reviews your project. Prefer to talk first? Write to hello@expa.ai.
Can we see where an insight comes from?
Yes. Every insight links to the chats behind it.
Other solutions
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Campaign Technology
Interactive experiences with verification and rewards built in, made for brands running at scale.
Let’s start with one conversation.
Tell us where things get stuck. We’ll show you what Expa.AI would do with it.